Returns & Exchanges
We want you to be happy with your purchase of PELAGIC products. So if something isn't right, please let us know. We gladly accept returns of unwashed, unworn or defective merchandise. We'll send you another color, a new size or an entirely different style. If you'd rather have a refund, we'll take care of that, too.
To return or exchange merchandise please follow the instructions given below:
For Returns:
With your original invoice or receipt, and return/exchange form completed, send the box back to us via insured mail to the address listed below. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.
For Exchanges:
With your original invoice or receipt, and return/exchange form completed, send the box back to us via insured mail to the address listed below. We'll send in-stock items to you immediately and contact you if there are any additional related charges to the new items ordered.
All returns and exchanges must be shipped via insured mail to:
PELAGIC, Inc.
Attn: Returns/Exchanges
895 West 16th Street
Newport Beach, CA 92663 USA
Please be sure to include a contact name and phone number in case there is a question regarding your exchange or return.